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VIPMover.com
FAQ
What is VIPMover.com?
Moving is one of life's less pleasant
experiences. It can be a stressful,tedious time period, which people often describe
as being "suspended in time." VIPMover.com makes this process easier and smoother
for you, putting all your moving resources in one place. Best of all, you'll find
money saving deals at over 1000 online retailers on your purchases before, during,
and long after your move. We think you are a Very Important Person, and that is
why we offer exclusive access to these deals as a part of our service to you.

What is the value
of VIPMover.com?
VIPMover.com offers you thousands
of great deals throughout the year at hundreds of your favorite online stores. Plus,
if you register as a member, you will earn CashBack dollars on all your qualifying
purchases made through VIPMover.com.

How do I shop?
It is simple to enjoy the
benefits of shopping through VIPMover.com.
It is simple to enjoy the benefits of shopping through VIPMover.com. Just go to
VIPMover.com, sign in with your email or Realtor ID, and find what you¹re looking
for in one of the following three ways:
1. Use the "Search" box to locate any of the more than 1000 online stores
featured on VIPMover.com and to see the offers and specials available.
2. Dive straight into the deals on the home page or using the Hot Savings,
Coupons, and Free Shipping links in the upper left-hand corner.
3. Find the stores you¹re interested in and save big using the category links.
You can easily sort each category by store name, subcategory or rate.

Is VIPMover.com
secure?
All the information you provide
to VIPMover.com is protected with SSL encryption in transit and stored in a secure
database. Your information will never be sold or provided to third-parties as outlined
in the VIPMover.com Privacy Policy. All transactions take place on the retailers¹
respective sites, so your credit card information is never provided to or stored
on VIPMover.com.

What if I forget
my password?
There is a simple and secure password
recovery feature on the My Account sign in page. Go to VIPMover.com, choose My Account
from the top menu and click on the "Forgot your password?" link. From there, you
will be able to recover your password by supplying your e-mail address and clicking
on the "Go" button. You will receive an e-mail shortly thereafter with the instructions
for recovering your password.

What are Cash Back
Bonuses?
Most of the products and services
offered by the many quality merchants on VIPMover.com generate bonuses at the time
of sale. When you make a qualifying CashBack purchase, your account will be credited
with CashBack dollars once your transaction has cleared.

What is the CashBack dollar amount for a particular purchase?
The CashBack dollar amount is
determined by the individual merchant. CashBack dollars are paid as either a flat-rate
dollar or a percentage of the qualifying purchase price. CashBack dollar amounts
may vary depending on the purchase amount or item purchased and, in some cases,
certain items and special discounts may not qualify for CashBack dollars. Once your
transaction has processed, you will be able to view the exact CashBack dollar amount
generated under "My Account" on VIPMover.com.

How long does it
take for a transaction to appear under "My Account?"
The purchases you make will show
up in the "Transaction History" section under "My Account" within 14 days after
the purchase was made. In the rare event that a transaction and subsequent Cashback is considered to be "missing," initial inquiry must be made within 6 months from the date of purchase.

How are CashBack
dollars paid out?
CashBack dollars for qualifying
transactions are paid out upon request provided they have fully cleared and are
equal to at least $25.00. Once the CashBack dollars totaling at least $25.00 have
cleared, you can request a CashBack payment by choosing "Request a Payment" under
the "My Account" section of VIPMover.com.

How long does
it take for a transaction to be fully cleared?
Typically, it will take 6-10 weeks for a transaction to fully clear. The exact time to clear varies depending
on merchant processing times and return policies.

Where can I get
more information or support on VIPMover.com?
If you would like more information
about VIPMover.com or have a support request, please click here and fill
out the online form to make your request.

Need additional assistance? Contact us!
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